Return & Refund Policy
Updated at March 7th, 2026
Definitions and Key Terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined as:
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Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to GearHubb LLC, (28 Geary St STE 650 Suite #557, San Francisco, California 94108, United States), that is responsible for your information under this Return & Refund Policy.
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Customer: refers to the company, organization, or person that signs up to use the Gear Hubb US Service.
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Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Gear Hubb US and use the services.
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Service: refers to the service provided by Gear Hubb US as described in the relative terms (if available) and on this platform.
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Website: Gear Hubb US’s site, which can be accessed via this URL: https://www.gearhubb.us/
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You: a person or entity that is registered with Gear Hubb US to use the Services.
Return & Refund Policy
Thanks for shopping at Gear Hubb US. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Gear Hubb US. By placing an order or making a purchase at Gear Hubb US, you agree to the terms set forth below along with Gear Hubb US’s Privacy Policy.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 2 weeks (14 days) to issue a refund and return your product/service.
Refunds
We at Gear Hubb US commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care.
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Order Cancellations: If we are unable to fulfill an order due to stock issues or quality check failures, we may have to cancel your order. You will be notified in advance. For online payments, a refund will be issued once our team confirms the cancellation.
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Transit Damage: We take utmost care while packing to ensure items are not damaged during transit. Please note that Gear Hubb US is not liable for damages caused to items during transit or transportation by third-party carriers.
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Processing: We will review your returned product as soon as we receive it. If it follows our guidelines, we will proceed to issue a refund. Your refund may take a couple of business days to process; you will be notified once the transaction is complete.
Shipping
Gear Hubb US is not responsible for return shipping costs. Every return shipment must be paid for by the customer. Even if the original order qualified for free shipping, the customer is responsible for the costs associated with returning the item to us.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend, or make any changes to this document so that they accurately reflect our Service and policies, those changes will be prominently posted here. If you continue to use the Service, you will be bound by the updated Return & Refund Policy.
Contact Us
Don't hesitate to contact us if you have any questions regarding our Return & Refund Policy.
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Via Email: support@gearhubb.us
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Via Phone Number: +1-888-266-2311
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Via this Link: https://www.gearhubb.us/
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Via this Address: GearHubb LLC, 28 Geary St STE 650 Suite #557, San Francisco, California 94108, United States